1333bt Privacy Policy

1 Personal Data We Collect

1333bt collects personal data from you in the following ways and categories:

Data you provide directly:

• Registration data: Full name, date of birth, email address, phone number, and preferred currency (BDT) when you create an Account.
• Identity verification (KYC) documents: National ID Card (NID), passport, birth registration certificate, proof of address (utility bill or bank statement), and payment method ownership evidence (e.g., bKash or Nagad account screenshot).
• Payment information: Mobile financial service numbers (bKash, Nagad, Rocket, Upay), bank account details (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank), and card details (Visa, Mastercard) for deposit and withdrawal processing. Card details are processed via PCI-DSS compliant payment processors; 1333bt does not store raw card numbers.
• Support communications: Content of messages, enquiries, and complaints you submit to our support team, including any attachments you provide.
• Promotional preferences: Your opt-in or opt-out status for marketing communications via email, SMS, or in-platform notifications.

Data collected automatically:

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and unique device identifiers.
• Usage data: Pages visited, games played, bets placed, session duration, click patterns, and navigation paths within the Platform.
• Transaction data: Deposit and withdrawal amounts, timestamps, payment method references, bet history, game results, and Account balance changes.
• Cookie and tracking data: Session cookies, persistent cookies, and similar technologies as described in Section 8 of this Policy.
• Geolocation data: Approximate location derived from your IP address, used to verify eligibility and detect suspicious access patterns.

2 Legal Basis for Processing

1333bt processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil our obligations to you under the Terms & Conditions — including account management, deposits, withdrawals, bet settlement, and customer support.
• Legal obligation: Processing required to comply with anti-money-laundering (AML) obligations, identity verification requirements, responsible gaming duties, and fraud prevention.
• Legitimate interests: Processing for fraud detection, security monitoring, platform improvement, abuse prevention, and responsible gaming analytics — where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications (email newsletters, promotional SMS, in-platform offers) where you have explicitly opted in. You may withdraw consent at any time by contacting support or adjusting your Account notification preferences.

3 How We Use Your Personal Data

We use the personal data we collect for the following specific purposes:

4 How We Share Your Data

1333bt does not sell your personal data. We share it only with the following categories of trusted third parties and only to the extent necessary for the stated purpose:

• Payment service providers: bKash, Nagad, Rocket, Upay, and card-processing partners receive the minimum data required to execute and verify your deposit or withdrawal transaction.
• Game content providers: Studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised or pseudonymised session tokens to facilitate game loading and RNG certification. They do not receive your full personal profile.
• Identity verification services: Third-party KYC providers may process your identity documents on our behalf under strict data processing agreements that prohibit further use of your data.
• IT infrastructure and cloud providers: Hosting, database, and security service providers who process data on our behalf under binding contractual data protection obligations.
• Regulatory and law enforcement authorities: Where we are required by law, court order, or competent authority to disclose personal data, we will do so to the minimum extent necessary and, where legally permitted, will notify you.
• Fraud prevention networks: We may share flagged account data with industry fraud-prevention services to protect all players from bad actors.

5 Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Active Account data: Retained for the lifetime of your Account and for a period of five (5) years following permanent Account closure.
• Transaction and betting records: Retained for a minimum of five (5) years from the date of each transaction to satisfy AML record-keeping obligations.
• KYC identity documents: Retained for a minimum of five (5) years from the date of Account closure or the date of the last transaction, whichever is later.
• Support correspondence: Retained for two (2) years from the date of resolution of the relevant enquiry or complaint.
• Marketing consent records: Retained for the duration of your opt-in and for one (1) year following opt-out, to demonstrate compliance with consent requirements.
• Self-exclusion records: Retained permanently to prevent re-registration during exclusion periods and to honour long-term or permanent self-exclusion requests.

After the applicable retention period expires, personal data is securely deleted or irreversibly anonymised.

6 Data Security Measures

1333bt applies a layered security approach to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our technical and organisational measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data fields (passwords, payment method references) at rest using industry-standard algorithms.
• Role-based access controls ensuring that staff members can only access personal data necessary for their specific job function.
• Regular security audits, vulnerability assessments, and penetration testing of Platform infrastructure.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Incident response procedures to detect, contain, and notify affected players of data breaches in a timely manner.
• Staff training on data protection responsibilities and secure handling of personal information.

While we implement robust security measures, no online platform can guarantee absolute security. You are responsible for keeping your Account credentials confidential and for notifying us promptly at [email protected] if you suspect any unauthorised access to your Account.

7 Your Data Rights

As a player on the 1333bt platform, you have the following rights regarding your personal data:

• Right of access: You may request a copy of the personal data we hold about you at any time. We will respond within 30 days of a valid request.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations (e.g., AML record-keeping requirements override erasure requests for transaction data).
• Right to restrict processing: You may request that we suspend processing of your data while accuracy or legitimacy is under review.
• Right to data portability: You may request a machine-readable copy of personal data you have provided to us, for transfer to another service provider where technically feasible.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to object: You may object to processing carried out on the basis of legitimate interests. We will assess whether our interests override your rights and respond accordingly.

To exercise any of the above rights, please contact our support team at [email protected]. We may need to verify your identity before actioning a request. We will respond within 30 days; complex requests may be extended by a further 30 days with notification.

8 Cookies and Tracking Technologies

1333bt uses cookies and similar technologies (local storage, session storage, pixel tags) to operate the Platform, ensure security, and improve your experience. The categories of cookies we use are as follows:

• Essential cookies: Strictly necessary for the Platform to function — session management, login state persistence, CSRF protection, and load balancing. These cannot be disabled without breaking core functionality.
• Performance cookies: Collect anonymised data about how players interact with the Platform (page load times, error rates, navigation flows) to help us identify and fix performance issues.
• Analytics cookies: Used to understand aggregate player behaviour (popular games, peak usage times, deposit conversion rates) to guide product improvements. Data is pseudonymised and does not identify individual players.
• Fraud prevention cookies: Help us detect bots, multi-accounting attempts, and suspicious login patterns by associating session data with device fingerprints.
• Preference cookies: Store your language, notification, and display preferences so the Platform remembers your settings between sessions.

You can manage or delete cookies through your browser settings at any time. Disabling essential cookies will impair your ability to log in and use the Platform. Disabling performance or analytics cookies will not affect your ability to play games or make transactions.

9 Marketing Communications

1333bt will only send you promotional communications — including bonus offers, BPL and IPL betting promotions, new game announcements, and seasonal offers — if you have explicitly opted in to receive them during registration or through your Account settings.

• You may opt out of marketing communications at any time by contacting [email protected] or by updating your notification preferences in your Account profile.
• Opting out of marketing will not affect transactional messages — you will still receive Account security alerts, deposit confirmations, withdrawal notifications, and KYC status updates.
• 1333bt will not send marketing communications to Players who are currently under a self-exclusion period.
• We do not share your contact details with third-party marketers for their own promotional use.

10 Protection of Minors

The 1333bt Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we discover that an Account has been registered by a person under 21, we will immediately close the Account, forfeit any Balance derived from Restricted Activities, and securely delete the personal data associated with that Account to the extent permitted by AML retention obligations.

If you have reason to believe that a minor has registered an Account on 1333bt, please contact us immediately at [email protected] so we can investigate and take appropriate action.

11 Changes to This Privacy Policy

1333bt reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes, we will:

• Update the "Last Updated" date at the top of this document.
• Display a prominent notice on the Platform informing registered players of the change.
• Where required by applicable law, seek fresh consent before applying the revised Policy to existing data processing activities.

We encourage you to review this Policy periodically. Your continued use of the Platform after the effective date of any revision constitutes acceptance of the updated Policy.

12 Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 1333bt handles your personal data, please contact our dedicated support team using the details below:

• Support Email: [email protected]
• Support Hours: Monday – Sunday, 09:00 – 23:00 BST (UTC+6)
• Response Time: We aim to respond to all privacy-related enquiries within 5 business days.